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BHIM Axis Pay UPI App

The BHIM Axis Pay UPI (Unified Payment Interface) App is an easy to use app with which you can link any bank account to your UPI ID and send or receive payments instantly and securely. Be it your mobile recharge, monthly payments to utilities and staples or your child’s tuition fees, Axis Pay ensures that payments are simple and secure.

Other Partners

Apart from the above, the Bank has also partnered with the following TPAPs (Third Party App Providers) to offer UPI services on their platform:

  • Amazon Pay
  • CRED
  • Google Pay
  • Jupiter
  • Kiwi
  • Navi
  • Samsung Pay
  • PhonePe
  • Whatsapp
  • Paytm
  • Flipkart
  • Bajaj Finserv
  • KreditBee

A Step-by-Step Guide for Axis PAY App

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How to use the AXIS PAY App?

  • 01

    Download the BHIM AXIS PAY UPI App from Google Play Store or Apple Store.

  • 02

    Verify your mobile number by selecting mobile number registered with your bank.

  • 03

    Select your Bank and Bank account.

  • 04

    Set a Virtual Payment Address ( VPA)/ UPI ID (example – name@axisbank) for the selected bank account.

  • 05

    Set UPI PIN for the account using your Debit Card credentials and OTP. Use this PIN for sending money to other VPA/ UPI ID’s.

  • 06

    Send & receive secure payments instantly.

  • 07

    Recharge your prepaid mobile & DTH through BHIM AXIS PAY.

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How to avail an Instant Neo Credit Card on Axis Pay?

Steps to avail Instant Credit Card:

  • 01

    Download Axis Pay app from Google Play Store.

  • 02

    Link your Axis Bank account -> Click on the Side menu of the app to apply for Instant Neo Credit Card.

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How to avail 24x7 Loans on BHIM Axis Pay?

Download Axis Pay app from Google Play Store

  • 01

    Link your Axis Bank account.

  • 02

    Click on the Side menu of the app to apply for a Personal Loan under the 24x7 Loans section.

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How to apply for a Zero Balance Axis A/C?

  • 01

    Download Axis Pay app from Google Play Store.

  • 02

    Open an Axis bank account through the side menu of the BHIM Axis Pay.

For more offers on UPI, please click here

Safe Banking practices

Know More

How to use BHIM Axis Pay UPI

After downloading Axis Pay, selecting your preferred bank and creating a VPA/ UPI ID:
Simply verify the account, And set your PIN. Having followed these steps, you can start sending and receiving funds. No matter which bank you bank with, you can make and receive secure payments instantly using just your UPI ID!

A Step-by-Step Guide for BHIM Axis Pay UPI App

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How to register on the BHIM AXIS PAY UPI?

  • 01

    Download the BHIM AXIS PAY UPI App from Google Play Store or Apple Store

  • 02

    Verify your mobile number by selecting mobile number registered with your bank.

  • 03

    Select your Bank and Bank account.

  • 04

    Set a Virtual Payment Address ( VPA)/ UPI ID (example – name@axisbank) for the selected bank account.

  • 05

    Set UPI PIN for the account using your Debit Card credentials and OTP. Use this PIN for sending money to other VPA/ UPI ID’s.

  • 06

    Send & receive secure payments instantly.

  • 07

    Recharge your prepaid mobile & DTH through BHIM AXIS PAY.

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How to send money using BHIM Axis Pay UPI App?

  • 01

    Select your own & the receiver’s UPI ID.

  • 02

    Enter the amount to be sent.

  • 03

    Send money by entering the PIN.

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How to receive money using BHIM Axis Pay UPI App?

  • 01

    Select your own & the sender’s UPI ID

  • 02

    Enter the amount receivable.

  • 03

    Receive money when the sender approves the transaction on their app.

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How do UPI Mandates work?

PAYER INITIATED MANDATES

  • Login to BHIM Axis Pay
  • Click on the ‘UPI Mandate’ Option available on the Side Menu
  • Click on Create New
  • Enter the Payee’s UPI ID
  • Start date, End Date and the amount for the Mandate
  • Select if you want to ‘Notify Recipient’. In case you select ‘notify recipient’ option the payee will get a notification that the mandate has been created.

Once the mandate is created, the amount will be blocked (will be marked on your account for the mandate amount)

How to execute a Mandate using BHIM Axis Pay?

  • The moment the mandate is created, in case the payer has ticked on ‘Notify the recipient’ option, the payee will get the details of the mandate. If the option to notify the recipient is not ticked, then the payer has to inform the payee that the mandate has been created.
  • The payee is required to log into the UPI app and see the details of the mandate.
  • The payee has the option to ‘Reject ‘ or ‘Execute’ the mandate
  • The moment the payee clicks on ‘Execute’ option, the amount will be debited from the payer’s account and credited into the payee’s account.

PAYEE INTIATED MANDATES

In cases/ scenarios, where the payee (merchants) would initiate a mandate request. E.g. Hotel Bookings. Where the payment has to be blocked in advance, before the service is availed of by the customer. In such scenarios, the payee, i.e., the merchant will initiate a mandate on the payer.
Steps to accept a Payee Initiated Mandate on BHIM Axis Pay

  • The Payee will send a request on the payer’s UPI ID with details like transaction amount, purpose, date, etc.
  • The Payer will get an SMS about the same.
  • The Payer has to login to Axis Pay
  • Click on the ‘Mandate‘ option available on the side menu
  • Click on "Request Received"
  • The payee initiated mandate would be available for approval
  • The payer has to approve the mandate by entering the UPI PIN
  • Once approved, the payee will execute the mandate on the date specified in the Mandate.

Using the Mandate Feature of UPI 2.0, customers can use their UPI ID as a payment option while subscribing for IPO on National Stock Exchange (NSE) & Bombay Stock Exchange (BSE).

They simply need to tell their broker to use UPI ID as the payment option while filling the IPO application.

Axis Pay Merchant Payments

BHIM Axis Pay UPI App is a merchant payment interface where you can make payments to merchants using UPI IDs. There are key merchants where UPI is available and you can follow the required steps to make Axis Pay Merchant Payments.
With UPI, you can pay merchants on their e-commerce platform as well as their retail outlets.

UPI for Merchant Payments

Some of the key merchants where UPI is available are:

  • Amazon
  • Google
  • Samsung
  • Freecharge
  • Swiggy
  • Book My Show

A Step-by-Step Guide for Merchant Payments UPI App

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How to make payments on Merchant Apps? (For example: Swiggy)

  • 01

    At the Payment Page of the merchant, select the payment option as "Pay By UPI"

  • 02

    Enter your preferred UPI ID ( which is linked to your Debit Account)

  • 03

    You will be notified via SMS / Notification on your UPI application
    Check the transaction details on your UPI application and validate the transaction using your UPI PIN linked to the account

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How to make payments on Merchant websites? (For example: BookMyShow)

  • 01

    At the Payment Page of the merchant, select the payment option as "Pay By UPI"

  • 02

    Enter your preferred UPI ID ( which is linked to your Debit Account)

  • 03

    You will be notified via SMS / Notification on your UPI application
    Check the transaction details on your UPI application and validate the transaction using your UPI PIN linked to the account

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How to pay at Stores using UPI? (For example: Dmart- QR Code)

There are two ways to pay at retail outlets using UPI:

Using QR Codes

  • Scan the UPI QR code generated through the store’s POS machine using your UPI app
  • Enter the amount and UPI PIN in your UPI app.
  • The amount will be instantly debited and credited into the merchant’s account

Using UPI ID

  • Share your UPI ID with the merchant
  • The merchant will initiate the transaction (transaction request) from his/her UPI application
  • You will receive a notification on your BHIM/UPI app to confirm the transaction
  • Confirm the transaction by entering the UPI PIN on your BHIM/UPI App

Axis Pay UPI Payment Solutions


UNIFIED PAYMENTS INTERFACE - PAYMENTS SOLUTIONS

Axis Bank is a pioneer in the adoption of Unified Payments Interface (UPI). We offer the widest range of integration solutions to our partners through this system. With a dedicated team at the back end, we aim to be the first choice for companies when opting for UPI Payment Solutions.

What We Offer

Our offerings include standard APIs with a robust network and disaster recovery management. We have multiple solutions tailored for the needs of different merchants - real time onboarding of merchants, customisable solutions, standard API integrations, operational and testing support. Additional services provided by the Bank to the merchant are:

  • SDK- In app Integration
    This is a software development kit provided by the Bank to the merchant to be integrated with the merchant’s app. All P2P and P2M functionalities such as – Fund transfers, Account and UPI ID registration, QR code generation, QR code scanning, Intent and other NPCI compliances – are available in this kit.
    Our Partners include – Amazon, etc.
  • Web collect
    The merchant is provided with the collect API wherein the merchant is able to collect/request money through UPI from their respective customers.
    Our Partners include – BillDesk, etc.
  • QR Code based payments
    The Merchant is provided with standard QR code specifications. The API helps the merchant to collect the payments from respective customers through QR scanning.
    Customers can scan the QR code generated and pay the merchant through a UPI App of their choice. Both Static and Dynamic QR code options are available. Other features such as Check status, Call back, Ref id validation and verify VPA APIs are also available with this API.
    Our partners include - Google, Bijlipay, etc.
  • Intent flow
    The Merchant is provided with standard Intent specifications. This API helps merchant to go live on “Pay use case” wherein the merchant is able to collect the payments from respective customers. This option enables a customer to get an option on the merchant application to pay via any UPI Application. Other features such as Check status, Call back, Ref id validation and verify VPA APIs are also available with this API.
    Our partners include - Swiggy, Book My Show, etc.
  • Customisable Solutions
    We provide customised solutions for Merchants as per the merchant and Bank’s feasibility.
    • Online Refund API has been developed and provided to our merchants through which customers can receive instant credit
    • Push to VPA services for customers to receive cashbacks instantly.
    • Ref id validation API which declines the transactions of those payment service providers where the original order ID gets changed.
    • Dynamic VPA solution wherein merchants can create dynamic VPAs for receiving payments
    • Online sub-merchant onboarding APIs wherein merchants can onboard, update and disable the sub-merchant instantly
  • QR on POS
    The Merchant is provided with standard QR code specifications and the API is integrated into the POS machine. Our EDC partners are already live with UPI on POS feature. Customers can scan the QR code generated on POS machines and make payments to merchants via UPI. In case of payment failure, an Online Refund API has been developed and provided to our merchants for this use case, through which users can receive instant credit. This solution is the best for large retail enterprises.
    Our partners include – mswipe, ezetap, etc.
    Furthermore with our dedicated network of sales and product specialists with deep domain knowledge of the dynamic UPI stack, We offer continuous hand-holding to our partners at each and every step of the integration along with 24/7 support.

Some of our existing partners for merchant payments

  • Amazon
  • Google
  • Samsung
  • Freecharge
  • Swiggy
  • Book My Show
  • Cred
  • Ixigo-AbhiBus
  • Airtel
  • Simpl
  • Euronet

UPI Issues Troubleshooting

Registration and Transaction Failure Troubleshooting for Axis Bank customers

Registration Failure Issues – Troubleshooting
If you are getting errors such as "Account not Found", "Account does not exist", "Mobile number not linked", "Unable to register" etc. while registering or adding account to any UPI Apps - follow the mentioned steps
Make sure the App is updated to latest version
Please use registered mobile data network and turn off Wi-Fi while registration. Also, ensure SIM has proper Data and SMS plan
Ensure you are using the mobile number registered with the Bank
Ensure registered mobile number is not linked with multiple customer ids(except Sole Proprietor account). In case multiple customer ids are there, get the mobile number mapped with single customer id
Trust, Corporates, Private limited, Partnership, Non-Resident External(NRE), Non-Resident Ordinary(NRO) having overseas Registered mobile number other than following 12 countries( Singapore, Australia, Canada, Hong Kong, Oman, Qatar, USA, Saudi Arabia, UAE, United Kingdom, France, Malaysia), Foreign nationals holding Short term NRO accounts, PIS(Portfolio investment scheme), PMS(Portfolio management scheme) accounts, all current account (excluding Individual current, NR, ONI and Sole Proprietor account) are not eligible for registration on UPI.
If still facing issue, Clear the app data and try to register again
Transaction Failure Issues-Troubleshooting
If you are getting errors such as "Account Blocked/frozen", "PIN tries exceeded", "Limit exceeded" etc. while performing a UPI transaction through any App-follow the mentioned steps
Make sure the App is updated to latest version
Ensure proper network connection and mobile data in SIM
Reset UPI PIN and then try
If still facing issue, clear the app data and re-register again/remove account and add again, then try
Please note: The overall transaction limit for debit fund transfers/P2P(Person to Person) through UPI within 24 hrs is INR 1,00,000/- (Rupees One lakh) including all linked accounts in BHIM Axis Pay. Also, number of P2P debit transactions allowed within 24 hrs is 20. New UPI users or users who have changed their device/Sim card can transact only upto INR 5,000/- within 24 hrs from registration (applicable for Android users and other OS). For iOS users, new user limit will be applicable for three consecutive days i.e. 72 hrs from registration with INR 5,000/- limit for 24 hrs each.
Credits in NRE account are allowed from other NRE account only. Transactions are restricted from Axis Savings account to Axis NRO/NRE account and from Axis Current account to Axis NRO/NRE accounts.
If still facing issue, remove the account from UPI app and then add again with registered mobile data, then retry for transaction

Axis Pay UPI App FAQs

Axis Pay UPI App FAQs cover every possible doubt regarding Axis Pay UPI App. FAQs for Axis UPI Apps regarding its working, application, technicality, usage, all the ifs and buts, safety, scope etc. are answered in detail. Read the terms and conditions carefully.

All transactions on UPI are authenticated by a two-factor authentication. A debit transaction can only be initiated through your VPA/ UPI ID on your device and it requires an MPIN to authenticate the transaction. Regulated by NPCI, users share only their UPI ID instead of sensitive information like account details, IFS Code etc.

A virtual payment address (VPA)/UPI ID is a unique Id linked to your account. This unique ID is set by you and must generally be easy to remember; e.g. yourname@axisbank.
VPA / UPI ID can be used instead of Account & IFSC to transfer funds.

UPI enables users to send money directly from their accounts and receive money into their accounts. There is no hassle of loading wallets or transferring money from a wallet back into the account or incurrence of additional fees.
To know Difference between NEFT, and UPI, click here.

A UPI Mandate can pre-authorise (Mandate) a transaction for debit from your bank account later. UPI mandate is to be used in scenarios where money is to be transferred later, however the commitment towards that is to be done now. It is possible that the sender may forget to send money later, so he/she creates a mandate or for a service/merchant payment wherein this functionality may be required. The customer's account shall get debited when the mandate is executed. UPI mandate can be executed only once.

  • Be cautious of money requests from unknown senders as accepting a UPI money request is a debit to your account. Only accept requests from known senders and verified merchants.
  • Never share your card number, CVV, expiry date, OTP and PIN numbers.
  • Beware of Mobile screen sharing apps used for remote access, like Anydesk: and de-activate them while transacting on any UPI App
  • Do not share or forward any SMS from the Apps. This SMS may contain information regarding registration of your account on another device.

Steps to make Axis Bank Credit Card bill payments via UPI

  • Initiate a UPI payment from any UPI app
  • Enter your Axis Bank Credit Card bill payment UPI ID
  • Verify your name and manually enter the bill amount
  • Complete the transaction using your UPI PIN

Your Axis Bank Credit Card bill payment UPI ID is:

cc.91<Your 10 digit registered mobile number ><Last 4 digits of your Credit Card>@axisbank

eg: If your mobile number is “9812345678” and last 4 digits of your credit card is “1111”, then your UPI ID is “cc.9198123456781111@axisbank”

Related Products

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Make payment instantly by scanning the QR codes available at the merchant outlets.

Google Pay

Use Google Pay to make digital payments for a safe banking experience.

What you need to know about Axis Pay

What you need to know about Axis Pay

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